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Status

State of the platform, measured at the nodes and supplemented by reported incidents. The full history is on status.citexnode.com (opens in a new tab).

Outage

As of

Current incidents

Technical Issues Affecting API, Node 1 and PVE02

Since 13/10/2026, 12:31 · affects Node 1 · Frankfurt am Main, API

Partial outageCause identified
  1. Cause identified ·

    The CitexNode API is back online. However, we are still working on resolving a few remaining issues within the API. During the ongoing troubleshooting process, temporary outages, connectivity issues, or periods of unavailability may occur. Our team is working to resolve the remaining issues as quickly as possible and fully restore service stability. We apologize for any inconvenience and appreciate your patience.

  2. Investigating ·

    ⚠️ **CitexNode – Service Disruption Announcement** We are currently experiencing technical issues affecting our **API and Node 1**. Our team is investigating the underlying causes and working to resolve them as quickly as possible. Additionally, **PVE02** is experiencing technical issues. This host currently runs **3 KVM servers**, which may also be affected by the ongoing disruption. ### 🔧 Affected Services - **API:** Technical issues and potential connectivity interruptions - **Node 1:** Ongoing service disruptions - **PVE02:** Technical issues potentially affecting 3 KVM servers ### 🛠️ Current Status Our team is actively investigating the incidents and working to restore normal operations as soon as possible. We will update this status report as soon as further information becomes available. We apologize for the inconvenience and appreciate your patience and understanding. **Your CitexNode Team**

Components

Platform

  • Website und Dashboard

    citexnode.de, signing in and everything you click in the dashboard. · monitored since 23/08/2026

    Operational
  • API

    The interface behind the dashboard. When it is down your servers keep running, but console, file manager and renewals do not work. · monitored since 23/08/2026

    Partial outage
  • Datenbanken

    The MySQL databases you can create for your server, reachable at mysql.citexnode.de. · monitored since 23/08/2026

    Operational
  • E-Mail-Versand

    Confirmations, password resets and renewal reminders. Signed with DKIM, protected by SPF and DMARC. · monitored since 19/08/2026

    Operational
  • TeamSpeak

    The TeamSpeak instance in Frankfurt that hosts the booked servers. Measured at the ServerQuery port every 30 seconds. · monitored since 12/09/2026

    Operational

Locations

  • Node 1 · Frankfurt am Main

    The machine for Discord bots. Your files live here when the dashboard shows node1 next to your bot. · monitored since 19/08/2026

    Major outage
  • Node 2 · Frankfurt am Main

    The machine for Discord bots. Your files live here when the dashboard shows node2 next to your bot. · monitored since 22/08/2026

    Operational
  • Node 3 · Frankfurt am Main

    Your worlds and files live here when the dashboard shows node3 next to your server. · monitored since 30/08/2026

    Operational
  • Node 4 · Frankfurt am Main

    The machine for the TeamSpeak music bots. Your bot runs here when the dashboard shows node4 next to it. · monitored since 13/09/2026

    Operational

Resolved incidents

The last 14 days. The full history and the availability of each component are on status.citexnode.com.

No incidents

No incidents were reported in the last 14 days.

Availability and history per component: status.citexnode.com (opens in a new tab)